customer care emails

I was commissioned by having worked with them regularly on email design and production to help with the design and production of their customer care emails.

The required content for these emails were briefed in and then UX wireframes of potential layouts created that would show how the information would be displayed on desktop and mobile. These were given a light visual treatment before being approved for production.

The emails were very dynamic and had to be flexible enough to accommodate a wide range of destinations and potential variations whilst being engaging.